
Effective Communication to Foster Wellness
Unlock the power of communication to create a more positive and connected dental practice. This on-demand webinar delves into key aspects of interpersonal communication in a dental office setting.
Course Overview
Unlock the power of communication to create a more positive and connected dental practice. This on-demand webinar delves into key aspects of interpersonal communication in a dental office setting. You’ll explore motivational interviewing techniques and learn how open-ended questions can reshape your team’s communication culture and patient interactions.
Discover different listening styles and enhance your ability to truly hear and understand patients and colleagues, building trust and strengthening relationships. By applying effective communication strategies, you can help cultivate a more collaborative and supportive workplace, positively impacting both dental team members and patients.
Course Credentials
Course Compatibility
Desktop, laptop, tablet, and smartphone
AGD Code
550
At the end of this course, you will be able to:
- Define motivational interviewing and review examples of how it can be practiced in a clinical setting.
- Explain various listening styles and how they impact what we hear during a conversation.
- Discuss how effective listening and communication can be applied to interactions with patients and colleagues to build a supportive and compassionate culture.
Subject Matter Experts
Brooke Crouch is a registered dental hygienist with over 14 years of clinical experience, in private practice and public health. She has provided mobile dentistry in school-based as well as nursing home settings and understands the many challenges faced in accessing oral healthcare. Brooke is proud to serve as the Professional Education Specialist for Elevate Oral Care. She is also a dry mouth advocate as a Sjogren’s sufferer herself. Brooke believes innovation and prevention are necessary for increasing access to equitable care and improving oral health for all. Brooke has disclosed financial interest as an employee of Elevate Oral Care.
The DALE Foundation is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education, ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at ada.org/cerp.