The people behind the DALE Foundation

We bring together the best of the best to offer you relevant and beneficial e-learning solutions.

Trustee & Staff Biographies

Creating top education demands top talent

At the DALE Foundation, we know how important is to have access to the best learning opportunities possible. That is why we comprised a noteworthy team of industry professionals and subject matter experts to offer you the most valuable e-learning experience the dental industry has to offer.

Our group of trustees and staff members is dedicated to helping individuals advance their careers with the latest tools and information, and will continue to expand our educational offerings to keep pace with and sometimes take the lead on trends in oral healthcare.

Please click on each name to review their full bio. For questions regarding our Trustees or Staff, contact us.

DALE Foundation Trustees

President: Frank A. Maggio, D.D.S.
President-Elect: Joanne Dawley, D.D.S.
Secretary-Treasurer: Lori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D.
Immediate Past President: Jennifer Todd, CDA, COA, M.S.

Opal Anderson, FAADOM
David Halpern, D.M.D., FAGD, FACD
Guinevere B. Juckett, CDA, CPFDA, CRFDA, EFDA
Katharine J. Noble, CDA, CRFDA, SSgt Maine Air National Guard
Kathy Zwieg, CDA, LDA

DALE Foundation Staff

Executive Director: Cynthia C. Durley, M.Ed., MBA
In Memoriam: Liz Koch, M.P.H., M.Ed.


Frank Maggio, D.D.S.

Frank A. Maggio, D.D.S.Dr. Maggio graduated from Loyola University School of Dentistry, and then after military service went on to receive his Certificate in Periodontics from the University of Illinois Medical Center College of Dentistry. Currently, Dr. Maggio is a Clinical Assistant Professor at the University of Illinois at Chicago College of Dentistry, Department of Periodontics. He is a Fellow in the American College of Dentists, the International College of Dentists, the Pierre Fauchard Academy, and the Odontographic Society of Chicago.

As a member of the American Dental Association (ADA) since 1971, Dr. Maggio has served on numerous committees, councils and task forces. He was Chairman of the Council on Dental Education and Licensure and also served as the ADA Trustee from Illinois. He has also been President of the Illinois State Dental Society and McHenry County Dental Society.

In addition to his membership in the ADA and his Fellowships in the other professional dental organizations noted above, Dr. Maggio is an active member of the American Association of Dental Boards, the American Dental Education Association, and the American Academy of Periodontology. He is also the current Chair of the Dental Lifeline Network (formerly the National Foundation of Dentistry for the Handicapped) and is a former Board member of the Illinois Board of Professional Regulation and a member of the ADA Foundation.


Joanne Dawley, D.D.S.

Joanne DawleyDr. Dawley is a graduate of the University of Michigan School of Dentistry and currently runs her own practice in Michigan. She has been an active member of the American Dental Association at the national, state and local levels for nearly 25 years. Dr. Dawley is a former member of the ADA’s Council on Dental Practice. She has served as a delegate or alternate delegate to the ADA House of Delegates since 2000, and in 2009 she chaired an ADA Reference Committee. After holding numerous leadership positions at the state and local levels, Dr. Dawley was elected President of the Michigan Dental Association (MDA) in 2008.

The recipient of numerous honors, Dr. Dawley has been recognized with the Detroit District Dental Society’s 2008 Leadership and Service Award, the National Dental Association’s 2008 Phenomenal Achievement Leadership Award and the Mercy Education Project’s 2008 Positive Impact Hard Work Dedication Award.

Dr. Dawley is a member of the National Dental Association, the Wolverine Dental Society, the American Academy of Fixed Prosthodontics and the Pierre Fauchard Academy. She also belongs to several honor societies for dentists, including the American College of Dentists, the International College of Dentists and she is a member and Fellow in the Academy of General Dentistry.


Lori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D.

Lori GagliardiLori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D., has been an educator in both dental assisting and dental hygiene for over 25 years and in the field of dentistry since 1977. She is currently a professor with the Dental Assisting Program and past Program Director at Pasadena City College in California.

Dr. Gagliardi has served for many years on the Commission on Dental Accreditation (CODA), most recently serving as chair and commissioner for CODA’s Dental Assisting Education Review Committee. She is an author and contributor to textbooks, articles and other publications.

As an active member of the dental community, Dr. Gagliardi has served in multiple roles for several organizations at the local and national levels; she is a member of the American Dental Assistants Association; the American Dental Education Association; the American Dental Hygienists’ Association; and the Organization for Safety, Asepsis and Prevention.

She holds a doctorate in education in organizational leadership and a master’s in education with special emphasis on dental health education from the University of La Verne in California. She studied dental hygiene at the University of Southern California, and dental assisting at Pasadena City College.

Immediate Past President

Jennifer Todd, CDA, COA, M.S.

Jennifer Riege, CDA, B.A.S.

Jennifer Todd is dedicated to the advancement of the dental assisting profession. She has almost eight years of experience in dental assisting education, which includes her current role as Dental Assisting Program Chair for Kaplan University in Omaha, Nebraska. Prior to working in education, Ms. Todd was a clinical dental assistant in general dentistry and orthodontics. She also has experience as a dental sales representative and as a dental software and digital radiography trainer.

In addition to her work experience, Ms. Todd was very active in the Nebraska dental community and completed her term as President of the Nebraska Dental Assistants Association in 2014. Ms. Todd also worked on a task force to help create a scope of practice for dental assistants in the state and was involved with the Nebraska Oral Health Coalition. She is a past member of the Organization for Safety, Asepsis and Prevention and the American Dental Education Association, and is currently a member of the Alpha Chi Honor Society and the National Association of Professional Women.

Ms. Todd obtained her dental assisting diploma in 2004 from Southeast Community College in Lincoln, Nebraska, and has a Bachelor of Applied Science in business administration. Ms. Todd also completed her Master of Science in organizational management-entrepreneurial and economic development at Peru State College. She hopes to utilize her experience and education to bring another perspective to the DALE Foundation Board.

Opal Anderson, FAADOM

Opal AndersonOpal Anderson, FAADOM, of Westerville, Ohio, is a dental consultant with the Opal Group of Ohio, which she launched in 2010 to assist offices with transitions, compliance, training and more. She has nearly 20 years of experience in dental office management.

From 2011-2017, she served as regional manager of Raiffe Dental in Ohio, a role she acquired after she spent time working with the practice as a consultant. In this position, she transitioned and grew seven dental practices. Ms. Anderson enjoys working with dentists and their staffs to transition dental practices to new owners and is very passionate about the dental field.

Ms. Anderson is a member of the American Association of Dental Office Management and earned Fellowship in 2016. She became a Certified Dentrix Trainer with Henry Schein Practice Solutions in 2015 and received an Ohio state radiology certificate in 2011.

David Halpern, D.M.D., FAGD, FACD

Dave Halpern 2

Dr. Halpern has served the oral healthcare community in many ways throughout his career. He has been an active member of the American Dental Association (ADA) and Academy of General Dentistry (AGD) for more than 35 years, serving on numerous councils, committees and task forces.  He was the President of the AGD in 2009-2010, and a recipient of the AGD Distinguished Service Award. He currently serves on the ADA’s Council on Dental Education and Licensure, and is the Chair of the Committee on Recognition of Dental Specialties and Special Interest Areas in Dentistry.

Dr. Halpern holds Fellowship in AGD, and is also a Fellow of the American College of Dentists, the Academy of Dentistry International, and the Pierre Fauchard Academy. He is a Past President of the Howard County Dental Association, and the Charitable and Educational Foundation for the Maryland State Dental Association. In his local community, he serves on the advisory committee for the Howard Community College Dental Hygiene Program.

Dr. Halpern received his Bachelor of Arts in biology from Franklin & Marshall College in 1972 and earned a Master of Science in physiology and endocrinology from Rutgers University in 1974. In 1978, he received his Doctor of Dental Medicine from Fairleigh Dickinson University School of Dentistry and then completed a general practice residency at Sinai Hospital of Baltimore. He has maintained his private dental practice in Columbia, Md., since 1982.

Guinevere B. Juckett, CDA, CPFDA, CRFDA, EFDA

Guinevere Juckett

Guinevere Juckett, CDA, CPFDA, CRFDA, EFDA, started her dental career in 1990 and has had a passion for dentistry ever since. Ms. Juckett works for a private dental practice in Middlefield, Ohio, as an expanded function dental auxiliary and dental office manager.

Ms. Juckett earned DANB’s Certified Dental Assistant (CDA) certification in 1996 and also holds Certified Preventive Functions Dental Assistant (CPFDA) and Certified Restorative Functions Dental Assistant (CRFDA) certifications. She is trained in CAD/CAM dentistry and has achieved both levels 1 and 2 CEREC Design Assistant certificates through the Great Lakes Education Center in Detroit, Michigan.

Ms. Juckett is a member of the Ohio EFDA Association and the American Dental Assistants Association (ADAA).  She is a believer in lifelong learning; she is currently working toward earning ADAA Fellowship. She is a graduate of the Expanded Function Dental Auxiliary (EFDA) program at Case Western Reserve University in Cleveland, Ohio, and is registered as an EFDA in the state of Ohio. 

Katharine J. Noble, CDA, CRFDA, SSgt Maine Air National Guard

Kate NobleKatharine Noble lives in Vienna, Maine, and works at St. Mary’s Regional Medical Center. She has been a dental assistant for 20 years and holds the national Certified Dental Assistant (CDA) and Certified Restorative Functions Dental Assistant (CRFDA) certifications. She also holds a Bachelor of Science in Natural Health.

Ms. Noble retired in May 2017 after 21 years as a Hospital Corpsman, Chief Petty Officer, in the U.S. Navy Reserve and as the Senior Enlisted Leader for Expeditionary Medical Facility Bethesda in Bangor, Maine, supporting over 160 active duty and reserve sailors’ medical and dental needs. Ms. Noble was trained as a combat corpsman, serving 13 years with the 4th Marine Logistics Group, 4th Dental Battalion, supporting the U.S. Marine Corps.

She is a member of the American Dental Assistants Association (ADAA) and Navy Enlisted Reserve Association (NERA) and has served as President of the New Jersey Dental Assistants’ Association (NJDAA) and President of the Monmouth/Ocean County Dental Assistant Society, New Jersey.

Ms. Noble’s awards include the Military Outstanding Volunteer Service Medal; Sailor of the Year, U.S. Navy; the RADM Vaughn Outstanding Dental Technician Award; the ADAA Award of Excellence; the Kitty Hewitt Service Award, NJDAA; two Navy Commendation Medals; six Navy and Marine Corps Achievement Medals; two Public Health Service Awards; the Global War on Terrorism Medal; four Meritorious Service Medals; and two National Defense Service Medals. Ms. Noble is also the newly elected Chair of the 2017-2018 DANB Board of Directors.


Carol Oeder

Carol K. Oeder, CDA, COA, CPFDA, CRFDA, CDPMA, FADAA, LPN, is currently a consultant. Previously, Ms. Oeder was a Compliance Specialist/Internal Auditor at Dental Associates, where she was employed for over 15 years. Ms. Oeder spent two years (2005 and 2006) with One Call Dental Staffing as a traveling dental assistant to various military bases throughout the United States, which included Puerto Rico and Hawaii.

Prior to her employment with Dental Associates, Ms. Oeder worked at Goodwill Industries of Southeastern Wisconsin for 10 years as a dental assistant instructor, training individuals with a wide range of barriers to employment. Ms. Oeder’s career in dental assisting started as a chairside assistant for a general dentist; she later went on to assist in pediatric dentistry and orthodontics.

Ms. Oeder earned Fellowship in the American Dental Assistants Association (FADAA) in 2004. She is a graduate of the American Association of Oral and Maxillofacial Surgeons anesthesia assistants program and the Milwaukee Area Technical College Practical Nursing Program.

Kathy Zwieg, CDA, LDA

Kathy ZwiegKathy Zwieg, CDA, LDA, is a consultant focusing on the implementation of technology and operations initiatives within dental practices and organizations. Previously, she served as Editor-in-Chief of Inside Dental Assisting magazine and has also held numerous roles within dental practices, including director of professional relations and operations manager. She began her career as a chairside dental assistant and dental assisting instructor.

Ms. Zwieg’s professional affiliations include the American Association of Dental Office Management; the American Dental Assistants Association; and the Organization for Safety, Asepsis and Prevention.

In 2010, she was appointed to the Minnesota Department of Health’s e-Health Advisory Committee as clinic manager representative, and has served on its communications and outreach and workforce development workgroups. In 2014, she was a recipient of its Distinguished Service Award. Ms. Zwieg has also served as board chair of Oral Health America and president of the American Dental Assistants Association.

Ms. Zwieg’s alma maters include the University of St. Thomas Opus College of Business in Saint Paul, Minnesota; Inver Hills Community College in Inver Grove Heights, Minnesota; and Century College in White Bear Lake, Minnesota.

Ms. Zwieg is an author and contributor to dental assisting textbooks and magazines, among other publications. An avid volunteer, she believes everyone should give back to their profession and is honored to be serving as a DALE Foundation Trustee.


Executive Director

Cynthia C. Durley, M.Ed., MBA

Cindy 2017Ms. Durley is Executive Director of both the DALE Foundation and the Dental Assisting National Board (DANB). She has been employed by DANB for over 30 years and by the DALE Foundation since its incorporation in 2010.

In her dual role of Executive Director to both DANB and the DALE Foundation, Ms. Durley provides leadership in organizational governance, fiscal accountability, and administrative, operations, and personnel management. She also promotes the respective missions of DANB and the DALE Foundation, and ensures that each organization’s interests are represented at the state and national levels.

Ms. Durley has held a number of leadership positions in national associations and organizations. She served as President of the American Association of Dental Administrators (AADA) and was also elected President by the membership of the Institute for Credentialing Excellence, serving on the ICE Executive Committee from 2006-2008. She continues to be active in ICE, with prior service on ICE’s Research and Development Committee as Co-Chair of the Benchmarking Best Practices in Certification Task Force and ICE’s Assessment-Based Certificate Program Accreditation Standards Task Force, and current service on the ICE Leadership Council, ICE CEO Summit Committee and ICE Editorial Digest Committee.   

Prior to her work with the DALE Foundation and DANB, Ms. Durley was Manager of Examination Development and Services at the Academy of General Dentistry for four years, during which time she was also Executive Secretary of the Certifying Board of General Dentistry (now the American Board). She has developed examinations and evaluated curricula for the U.S. Navy and taught basic statistics and testing and measurement courses at Loyola University of Chicago.

Ms. Durley has a bachelor’s degree in biology from the University of Notre Dame, a master's degree in education from Loyola University of Chicago, and a master's degree in business administration from DePaul University.

In Memoriam

Liz Koch, M.P.H., M.Ed.

Liz KochLiz Koch served as the Chief Operating Officer of the DALE Foundation and the Dental Assisting National Board (DANB). Liz passed away unexpectedly on Nov. 1, 2011.

Those who knew Liz Koch described her as funny, inspirational, patient, generous, kind, diplomatic, wise, honest and visionary. Liz was a great listener, a natural leader and a lifelong learner. In her time, she touched many people both professionally and personally.

Liz joined DANB in 2001, holding positions as Assistant Director, and then Director of Testing and Measurement. She was named DANB COO in 2006. In 2010, Liz played an instrumental role working with DANB’s Board of Directors, DANB staff, and the newly formed DALE Foundation Board of Trustees to establish the DALE Foundation, the official DANB affiliate. She was named COO of the DALE Foundation at that time.

Liz had many professional achievements. She earned her first master’s degree, in industrial and organizational psychology, from Cleveland State University. She later earned a Master of Public Health and a Master of Education from the University of Illinois at Chicago. And, she had recently begun work on a fourth master’s program in analytics at Northwestern University.

Her professional affiliations included the American Society of Association Executives, Chicago Area Testing Organizations, the Institute for Credentialing Excellence and the National Commission for Certifying Agencies.

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