Trustee & Staff Biographies
Creating top education demands top talent
At the DALE Foundation, we know how important is to have access to the best learning opportunities possible. That is why we comprised a noteworthy team of industry professionals and subject matter experts to offer you the most valuable e-learning experience the dental industry has to offer.
Our group of trustees and staff members is dedicated to helping individuals advance their careers with the latest tools and information, and will continue to expand our educational offerings to keep pace with and sometimes take the lead on trends in oral healthcare.
Please click on each name to review their full bio. For questions regarding our Trustees or Staff, contact us.
DALE Foundation Trustees
President: Jennifer Todd, CDA, COA, M.S.
President-Elect: Frank A. Maggio, D.D.S.
Secretary-Treasurer: Teresa Duncan, M.S., FADIA, FAADOM
Immediate Past President: Virginia Jorgensen, CDA, EFDA, EFODA, A.A.S.
Joanne Dawley, D.D.S.
Lori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D.
David Halpern, D.M.D., FAGD, FACD
Guinevere B. Juckett, CDA, CPFDA, CRFDA, EFDA
Carol K. Oeder CDA, COA, CPFDA, CRFDA, CDPMA, FADAA, LPN
DALE Foundation Staff
Executive Director: Cynthia C. Durley, M.Ed., MBA
In Memoriam: Liz Koch, M.P.H., M.Ed.
Jennifer Todd, CDA, COA, M.S.
Jennifer Todd is dedicated to the advancement of the dental assisting profession. From 2008-2015, she worked in dental assisting education as both an instructor and program director in Omaha, Nebraska. One of her accomplishments was helping her students to form the fifth student chapter of the American Dental Assistants Association. Prior to instructing, she was a clinical dental assistant in both general dentistry and orthodontics, and she has experience as a dental software and digital radiography trainer. Recently, she took a position in Seattle, Washington, as a Territory Account Manager with Ultradent Products, Inc.
In addition to her work experience, Ms. Todd was very active in the Nebraska dental community and recently completed her term as President of the Nebraska Dental Assistants Association. Ms. Todd also worked on a task force to help create a scope of practice for dental assistants in the state and was involved with the Nebraska Oral Health Coalition. She is a past member of the Organization for Safety, Asepsis and Prevention and the American Dental Education Association, and is currently a member of the Alpha Chi Honor Society and the National Association of Professional Women.
Ms. Todd obtained her dental assisting diploma in 2004 from Southeast Community College in Lincoln, Nebraska, and has a Bachelor of Applied Science in business administration. Ms. Todd also completed her Master of Science in organizational management-entrepreneurial and economic development at Peru State College. She hopes to utilize her experience and education to bring another perspective to the DALE Foundation Board.
Frank Maggio, D.D.S.
Dr. Maggio graduated from Loyola University School of Dentistry, and then after military service went on to receive his Certificate in Periodontics from the University of Illinois Medical Center College of Dentistry. Currently, Dr. Maggio is a Clinical Assistant Professor at the University of Illinois College of Dentistry, Department of Periodontology. He is a Fellow in the American College of Dentists, the International College of Dentists, the Pierre Fauchard Academy, and the Odontographic Society of Chicago.
As a member of the American Dental Association (ADA) since 1971, Dr. Maggio has served on numerous committees, councils and task forces. He was Chairman of the Council on Dental Education and Licensure and also served as the ADA Trustee from Illinois. He has also been President of the Illinois Dental Society and McHenry County Dental Society.
In addition to his membership in the ADA and his Fellowships in the other professional dental organizations noted above, Dr. Maggio is an active member of the American Association of Dental Boards, the American Dental Education Association, and the American Academy of Periodontology. He is also the current Chair of the Dental Lifeline Network (formerly the National Foundation of Dentistry for the Handicapped) and is a former Board member of the Illinois Board of Professional Regulation and a member of the ADA Foundation.
Teresa Duncan, M.S., FADIA, FAADOM
Ms. Duncan is the founder and President of Odyssey Management, a dental practice management consulting firm in Virginia, and is an active member of numerous organizations. Ms. Duncan is an educational consultant for the American Association of Dental Office Managers (AADOM) and most recently provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™.
Prior to founding Odyssey Management in 2007, Ms. Duncan worked as a practice administrator for a private dental practice. Ms. Duncan has been offering individual consulting services since 1998 and has spoken for both national and international dental organizations. She was recently named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized as a Leader in Consulting by Dentistry Today.
Currently, she is the Insurance Editor for Dental Product Reports magazine and a contributor to Dr. Bicuspid. She is an AADOM Fellow and is the founding host of AADOM’s popular Virtual Study Club. Teresa received her master’s degree in healthcare management from Marymount University. As a founding DALE Foundation trustee she is dedicated to improving educational offerings for auxiliaries in the dental industry.
Immediate Past President
Virginia Jorgensen, CDA, EFDA, EFODA, A.A.S.
Ms. Jorgensen is a partner at Smith & Jorgensen, a dental consulting company that focuses on all health and safety topics, ergonomics, four-handed dentistry, OSHA compliance and annual training, infection control, office design and efficiency. She provides this training to dental office professionals at state conferences and through local study clubs and in-office training.
Previously, Ms. Jorgensen was an instructor at Oregon’s Portland Community College’s (PCC) dental assisting program for more than 15 years. She also served as PCC’s Health and Safety Officer and the clinical coordinator of the dental assisting program. She was also a member of the Campus Health and Safety Committee and College Emergency Response Team.
In the mid-1980s, Ms. Jorgensen was instrumental in bringing the expanded functions exams to Oregon by being a consultant to the Oregon Board of Dentistry and arranging for test administration for the EFODA and EFDA. She sat on the board’s Test Construction Committee and Rules Committee. Additionally, Ms. Jorgensen served on the Dental Assisting National Board’s (DANB) Orthodontic Assisting Test Construction Committee from 1988 to 1992, and the DANB Infection Control Test Construction Committee from 1999 to 2005.
Today, Ms. Jorgensen remains active in the American Dental Assistants Association, having served at state and local levels, including Past President of the Oregon Dental Assistants Association. She is the recipient of DANB’s 2009 Hazel O. Torres Memorial Award.
Joanne Dawley, D.D.S.
Dr. Dawley is a graduate of the University of Michigan School of Dentistry and currently runs her own practice in Michigan. She has been an active member of the American Dental Association at the national, state and local levels for nearly 25 years. Dr. Dawley is a former member of the ADA’s Council on Dental Practice. She has served as a delegate or alternate delegate to the ADA House of Delegates since 2000, and in 2009 she chaired an ADA Reference Committee. After holding numerous leadership positions at the state and local levels, Dr. Dawley was elected President of the Michigan Dental Association (MDA) in 2008.
The recipient of numerous honors, Dr. Dawley has been recognized with the Detroit District Dental Society’s 2008 Leadership and Service Award, the National Dental Association’s 2008 Phenomenal Achievement Leadership Award and the Mercy Education Project’s 2008 Positive Impact Hard Work Dedication Award.
Dr. Dawley is a member of the National Dental Association, the Wolverine Dental Society, the American Academy of Fixed Prosthodontics and the Pierre Fauchard Academy. She also belongs to several honor societies for dentists, including the American College of Dentists and the International College of Dentists; she is a member and Fellow in the Academy of General Dentistry, and is serving as secretary on DANB’s Board of Directors.
Lori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D.
Lori Gagliardi, CDA, FADAA, RDA, RDH, Ed.D., has been an educator in both dental assisting and dental hygiene for over 25 years and in the field of dentistry since 1977. She is currently a professor with the Dental Assisting Program and past Program Director at Pasadena City College in California.
Dr. Gagliardi has served for many years on the Commission on Dental Accreditation (CODA), most recently serving as chair and commissioner for CODA’s Dental Assisting Education Review Committee. She is an author and contributor to textbooks, articles and other publications.
As an active member of the dental community, Dr. Gagliardi has served in multiple roles for several organizations at the local and national levels; she is a member of the American Dental Assistants Association; the American Dental Education Association; the American Dental Hygienists’ Association; and the Organization for Safety, Asepsis and Prevention.
She holds a doctorate in education in organizational leadership and a master’s in education with special emphasis on dental health education from the University of La Verne in California. She studied dental hygiene at the University of Southern California, and dental assisting at Pasadena City College.
David Halpern, D.M.D, FAGD, FACD
Dr. Halpern has served the oral healthcare community in many ways throughout his career. He has been an active member of the Academy of General Dentistry (AGD) for more than 35 years and is a recipient of the AGD Distinguished Service Award. He has held numerous national leadership positions within AGD, including serving on AGD’s Board of Trustees as Trustee for Region 5, and as AGD Secretary (2003-2007) and President (2009-1010).
Dr. Halpern holds Fellowship in AGD, and is also a Fellow of the American College of Dentists, the Academy of Dentistry International, and the Pierre Fauchard Academy. He is also a longtime member of the American Dental Association, and has been involved at the local and state levels; he is currently the Immediate Past President of the Howard County Dental Association in Maryland, and previously served as President of the Charitable and Educational Foundation for the Maryland State Dental Association. He is also on the advisory committee for the Howard Community College Dental Hygiene Program and serves as a member of the ADA Council on Dental Education and Licensure.
Dr. Halpern received his Bachelor of Arts in biology from Franklin & Marshall College in 1972 and earned a Master of Science in physiology and endocrinology from Rutgers University in 1974. In 1978, he received his Doctor of Dental Medicine from Fairleigh Dickinson University School of Dentistry and then completed a general practice residency at Sinai Hospital of Baltimore. He has maintained his private dental practice in Columbia, Md., since 1982.
Guinevere B. Juckett, CDA, CPFDA, CRFDA, EFDA
Guinevere Juckett, CDA, CPFDA, CRFDA, EFDA, started her dental career in 1990 and has had a passion for dentistry ever since. Ms. Juckett works for a private dental practice in Middlefield, Ohio, as an expanded function dental auxiliary and dental office manager.
Ms. Juckett earned DANB’s Certified Dental Assistant (CDA) certification in 1996 and also holds Certified Preventive Functions Dental Assistant (CPFDA) and Certified Restorative Functions Dental Assistant (CRFDA) certifications. She is trained in CAD/CAM dentistry and has achieved both levels 1 and 2 CEREC Design Assistant certificates through the Great Lakes Education Center in Detroit, Michigan.
Ms. Juckett is a member of the American Dental Assistants Association (ADAA) and is a believer in lifelong learning; she is currently working toward earning ADAA Fellowship. She is a graduate of the Expanded Function Dental Auxiliary (EFDA) program at Case Western Reserve University in Cleveland, Ohio, and is registered as an EFDA in the state of Ohio.
Carol K. Oeder, CDA, COA, CPFDA, CRFDA, CDPMA, FADAA, LPN
Carol K. Oeder, CDA, COA, CPFDA, CRFDA, CDPMA, FADAA, LPN, is currently a consultant. Previously, Ms. Oeder was a Compliance Specialist/Internal Auditor at Dental Associates, where she was employed for over 15 years. Ms. Oeder spent two years (2005 and 2006) with One Call Dental Staffing as a traveling dental assistant to various military bases throughout the United States, which included Puerto Rico and Hawaii.
Prior to her employment with Dental Associates, Ms. Oeder worked at Goodwill Industries of Southeastern Wisconsin for 10 years as a dental assistant instructor, training individuals with a wide range of barriers to employment. Ms. Oeder’s career in dental assisting started as a chairside assistant for a general dentist; she later went on to assist in pediatric dentistry and orthodontics.
Ms. Oeder earned Fellowship in the American Dental Assistants Association (FADAA) in 2004. She is a graduate of the American Association of Oral and Maxillofacial Surgeons anesthesia assistants program and the Milwaukee Area Technical College Practical Nursing Program.
Cynthia C. Durley, M.Ed., MBA
Ms. Durley is Executive Director of both the DALE Foundation and the Dental Assisting National Board (DANB). She has been employed by DANB for nearly 30 years and by the DALE Foundation since its incorporation in 2010.
In her dual role of Executive Director to both DANB and the DALE Foundation, Ms. Durley provides leadership in organizational governance, fiscal accountability, and administrative, operations, and personnel management. She also promotes the respective missions of DANB and the DALE Foundation, and ensures that each organization’s interests are represented at the state and national levels.
Ms. Durley began work at DANB in 1986 as Director of Testing and Measurement, where she worked with dental assistants, hygienists and dentists to develop and set pass/fail standards for 48 national and state dental assisting credentialing examinations. She held this position until September 1996, when she was named Acting Executive Director. She was hired as DANB’s Executive Director in August 1997.
In 1999, Ms. Durley was elected to the Institute for Credentialing Excellence's (formerly the National Organization for Competency Assurance) National Commission for Certifying Agencies (NCCA). The NCCA accredits national certification programs that meet NCCA standards related to organization governance, adherence to recognized psychometric standards, and service to candidates, certificants and the public. She was elected as NCCA's Co-Chair in 2002, serving as its Chair in 2003 and 2004; she was then elected by the Institute of Credentialing Excellence membership to serve as the Institute's President-Elect (2005), President (2006) and Immediate Past President (2007). She is currently on the Institute for Credentialing Excellence’s (ICE’s) Leadership Council, and she serves on ICE’s Research and Development Committee as Co-Chair of the Benchmarking Best Practices in Certification Task Force.
Prior to her work with the DALE Foundation and DANB, Ms. Durley was Manager of Examination Development and Services at the Academy of General Dentistry for four years, during which time she was also Executive Secretary of the Certifying Board of General Dentistry (now the American Board). She has developed examinations and evaluated curricula for the U.S. Navy and taught basic statistics and testing and measurement courses at Loyola University of Chicago.
Ms. Durley has a bachelor’s degree in biology from the University of Notre Dame, a master's degree in education from Loyola University of Chicago, and a master's degree in business administration from DePaul University.
Liz Koch, M.P.H., M.Ed.
Liz Koch served as the Chief Operating Officer of the DALE Foundation and the Dental Assisting National Board (DANB). Liz passed away unexpectedly on Nov. 1, 2011.
Those who knew Liz Koch described her as funny, inspirational, patient, generous, kind, diplomatic, wise, honest and visionary. Liz was a great listener, a natural leader and a lifelong learner. In her time, she touched many people both professionally and personally.
Liz joined DANB in 2001, holding positions as Assistant Director, and then Director of Testing and Measurement. She was named DANB COO in 2006. In 2010, Liz played an instrumental role working with DANB’s Board of Directors, DANB staff, and the newly formed DALE Foundation Board of Trustees to establish the DALE Foundation, the official DANB affiliate. She was named COO of the DALE Foundation at that time.
Liz had many professional achievements. She earned her first master’s degree, in industrial and organizational psychology, from Cleveland State University. She later earned a Master of Public Health and a Master of Education from the University of Illinois at Chicago. And, she had recently begun work on a fourth master’s program in analytics at Northwestern University.
Her professional affiliations included the American Society of Association Executives, Chicago Area Testing Organizations, the Institute for Credentialing Excellence and the National Commission for Certifying Agencies.