Accounts Receivable for the Dental Office

Expand your reach at your dental practice

Understanding accounts receivable (AR) is one of the most important elements in running a dental practice. It pays for your facility, your bills, and your salary. So whether you’re an office manager looking to boost your fiscal know-how, or a dental assistant hoping to get more involved in the financial aspects of your dental practice, this course is for you.

The Accounts Receivable for the Dental Office course* shows you the ins and outs of AR, and empowers you to gain more responsibility within your practice. Our easy-to-use interactive course lets you work when it’s best for you – whether you prefer a few sessions in between patients or one four-hour session after hours. After completing the course, go back and review course topics as much as you like to prepare you for the post-course assessment, as you can only take it once. Once you successfully complete the post-course assessment, you will receive your official certificate of completion to hang on your wall, share with your network online and add to your resume.

* This course is an assessment-based certificate program. Because the DALE Foundation’s certificate programs are assessment-based and require you to demonstrate what you learned in the course, the post-course assessment may only be taken once. Upon successful completion of a certificate program, you will receive a certificate of completion and are a “certificate holder.” A certificate program is not a professional certification, so you do not receive credentials or letters after your name. To learn more about the difference between certificate programs and professional certification, visit the Institute of Credentialing Excellence.
http://www.credentialingexcellence.org/portals/0/3-9-10 features document _ICE update_.pdf

Course credentials

Subject Matter Experts:

Sharon Dickinson, CDA, CDPMA, RDA
Teresa Duncan, MS, FADIA, FAADOM
Christine Taxin

Creation date: March 2010
ADA CERP approval: TBD
AGD PACE approval: TBD
Meets AADOM Fellowship requirements.

Develop your role in business

Whether you work behind the front desk or chairside, understanding the financial aspects of business will enable you to take on a bigger role in your dental practice.

By the end of our Accounts Receivable course, you will be able to:

Distinguish between accounts receivable and accounts payable
Determine an effective financial policy
Understand different payment methods
Establish how, when and where to introduce treatment plan fees
Confirm the steps of posting a payment
Interpret accounts receivable reports and know when to run them
Classify the stages of billing and collections for a dental practice
Communicate effectively to collect outstanding and delinquent payments
Recognize how financial policy, effective communication, appropriate patient payment options, patient retention and patient compliance with treatment plan affect dental office profitability